Frequently Asked Questions
Every Question About Our Services, Answered Honestly
Web Design & Development
Discover how we design responsive, SEO-friendly websites that help UAE businesses strengthen their online presence and generate more enquiries.
Cibernets designs a full range of business websites for UAE companies including corporate and company profile websites, e-commerce platforms with payment gateway integration, service-based landing pages, portfolio websites, CMS-backed websites, and fully custom web applications. Every website is mobile-responsive, SEO-optimised, and built to convert visitors into qualified client enquiries.
Yes. Cibernets carefully plans every website redesign to preserve important URLs, optimise redirects, retain valuable SEO elements, and improve overall website performance while maintaining search engine visibility.
A standard business website typically takes 2–4 weeks from initial briefing to launch. Complex corporate websites or e-commerce platforms may take 4–8 weeks depending on scope. Cibernets provides a clear milestone schedule after the initial consultation so you always know exactly where your project stands and when to expect delivery.
Yes. Every website built by Cibernets is 100% mobile-responsive using a mobile-first approach. All websites include on-page SEO as standard keyword-optimised page structure, meta tags, schema markup, fast load speeds, and Core Web Vitals compliance following SEO best practices to support long-term search visibility.
Absolutely. Website redesign is one of our most requested services. We audit your existing website, identify what is working and what is not, then redesign with improved UX/UI, faster loading, modern visuals, and better SEO structure while preserving your brand identity and protecting your existing Google rankings throughout the process.
Yes. Cibernets offers Annual Maintenance Contract (AMC) packages that keep your website secure, updated, and performing optimally throughout the year. Services include regular updates, uptime monitoring, automated backups, security patches, and content updates with dedicated UAE-based technical support included.
Web Hosting & Domain Services
What you need to know about our hosting packages, domain registration, SSL certificates, email setup, uptime, backups and technical support for UAE businesses.
Cibernets offers reliable shared hosting for small business websites, VPS hosting for growing platforms that require dedicated resources, and dedicated server hosting for high-traffic corporate websites. All packages include SSL certificates, automated backups, cPanel control panel access, and UAE-based technical support.
Yes. Cibernets registers and manages .ae, .com, .net, .org, and all other major domain extensions. We handle the full .ae registration process including TRA verification requirements, DNS configuration, and ongoing renewals ensuring your domain is always active and correctly configured.
Yes. SSL certificates are included as standard with all Cibernets hosting packages. We handle SSL installation, annual renewal, and configuration ensuring your website always displays the secure HTTPS padlock that builds visitor trust and is required by Google for positive search ranking.
Yes. Cibernets handles complete website migrations from any previous hosting provider transferring all files, databases, email accounts, and server configurations with minimal downtime. We test everything thoroughly before switching DNS to ensure your website works perfectly on the new server before going live.
Search Engine Optimisation (SEO)
Learn more about our SEO services, optimisation process, reporting, local SEO strategies, technical improvements, and how we help businesses improve their online visibility.
SEO benefits businesses of all sizes, including service providers, retailers, manufacturers, healthcare providers, educational institutions, and professional firms. A well-optimised website improves online visibility, attracts qualified visitors, and supports long-term business growth.
LLM-SEO (Large Language Model SEO) is the practice of optimising your website so that AI tools ChatGPT, Google Gemini, Perplexity, Microsoft Copilot, and Claude accurately surface and recommend your business when users ask relevant questions. As AI-powered search grows rapidly in the UAE, businesses that implement LLM-SEO now gain a significant competitive advantage. Cibernets implements entity optimisation, structured data, and authoritative content strategies that help AI models recognise and recommend your brand.
Most UAE businesses see meaningful ranking improvements within 3–6 months for moderate-competition keywords, and 6–12 months for highly competitive terms. Technical SEO fixes and Google Business Profile optimisations often show results within weeks. Cibernets provides honest timeline forecasts based on your specific competition level and starting position not optimistic promises.
No ethical SEO company can guarantee specific Google rankings any agency that does is misleading you. Cibernets provides honest forecasts and tracks progress transparently month by month. Our track record across 500+ UAE client projects demonstrates consistent, measurable ranking improvements we can show you before you make any commitment.
E-Brochure & Company Profile Design
Questions about our company profile, prequalification document and digital brochure design service — formats, turnaround times, bilingual options and what we need from you to get started.
A prequalification (PQ) document is a formal submission required by UAE major organisations, large enterprises, and major private sector clients before a company can bid on projects or contracts. It typically includes company background, financial standing, technical capabilities, project experience, certifications, and trade licences. Cibernets designs PQ documents that meet the specific standards required by UAE procurement committees across all major sectors.
A standard company profile design takes 3–5 working days after we receive all required content. Prequalification documents with complex technical sections typically take 5–7 working days. Cibernets offers express turnaround for urgent submissions — contact us to discuss your specific deadline.
Yes. Cibernets provides Arabic bilingual versions of all company profiles, prequalification documents, and e-brochures with proper right-to-left typography, culturally appropriate layout standards, and professional Arabic copywriting. Your documents will be equally compelling for Arabic-speaking decision makers across the UAE and GCC.
All documents are delivered as high-resolution submission-ready PDFs plus editable source files in Adobe InDesign or Microsoft Word. We also provide interactive PDF versions with clickable navigation for digital distribution by email and WhatsApp.
Social Media Marketing
Common questions about our social media management service which platforms we cover, content creation, paid ads, Arabic and English posts, and how we measure results.
Instagram and Facebook deliver the strong audience engagement for UAE B2C businesses, with Instagram particularly dominant in Dubai. LinkedIn is essential for B2B companies targeting corporate clients and private sector companies. Cibernets provides a free platform strategy consultation to identify the optimal mix for your specific industry, audience, and business goals.
Yes. Cibernets can manage your existing social media accounts by creating content, scheduling posts, engaging with your audience, monitoring performance, and continuously improving your social media strategy.
Yes. Cibernets creates bilingual Arabic and English social media content for all platforms. Our team includes Arabic copywriters who understand UAE business communication standards, cultural sensitivities, and what resonates with Gulf Arabic-speaking audiences ensuring your content performs effectively with both language groups.
Organic social media growth typically shows meaningful results within 3–6 months of consistent quality posting. Paid social advertising campaigns can generate reach and leads within the first week of launch. Cibernets sets realistic benchmarks based on your industry and starting position, and provides clear monthly progress reports.
Lead Generation & Campaigns
What to expect from our Google Ads, Meta campaigns and lead generation service budget requirements, cost per lead, landing pages, tracking and campaign reporting.
A well-structured Google Ads campaign can generate leads within 24–48 hours of launch. However, campaigns typically need 2–4 weeks of performance data to optimise fully for cost-efficient results. Cibernets builds campaigns with proven UAE market structures that minimise the learning phase while setting realistic expectations for your industry and competition level.
We continuously optimise keywords, audiences, advertisements, landing pages, and conversion tracking to help businesses generate more relevant enquiries and improve campaign performance over time.
Yes. Cibernets manages integrated campaigns across Google Search, Meta (Facebook and Instagram), LinkedIn, and other platforms simultaneously allocating budget dynamically between channels based on which is delivering the best cost per lead for your business at any given time.
Custom CRM Development
Learn how our custom CRM solutions help businesses automate workflows, manage customer relationships, improve operational efficiency, and integrate with existing business systems.
If your business relies on spreadsheets, manual processes, or multiple disconnected systems to manage customers and operations, a custom CRM can centralise information, automate workflows, and improve overall efficiency.
A basic custom CRM takes approximately 6–10 weeks from requirements sign-off to delivery. Complex systems with multiple integrations and advanced automation typically take 12–20 weeks. Cibernets provides a detailed timeline after the initial requirements workshop with clear milestones throughout development.
Yes. Cibernets integrates custom CRM systems with ERP platforms, accounting software (QuickBooks, Xero), email systems (Gmail), WhatsApp Business, marketing tools, and any other platform with an available API eliminating manual data entry and creating a unified view of all customer data.
Off-the-shelf CRM deploys faster but often requires expensive customisation and ongoing per-user licensing. Custom CRM has a higher upfront investment but reduces dependence on recurring software subscriptions., fits your exact workflow, and integrates with UAE-specific tools like WhatsApp Business. For businesses with 10+ users or specific operational requirements, custom CRM typically delivers better delivers long-term operational value as your business grows.
Still Have Questions? Our Team Is Here to Help
Contact Cibernets in Dubai — we respond to every enquiry the same working day